Drive repeat purchases without forcing subscriptions

Two fundamental differences: AI timing (prompts arrive when each customer actually needs more, not on a generic schedule) and text-based purchasing (customers reorder by replying to a text instead of navigating to a checkout page). The combination means higher response rates and higher conversion.

The opposite — it strengthens them. Brands that use AudienceTap reorders as a bridge to subscriptions see lower churn because customers have already proven their consumption pattern before committing to a subscription. The transition feels natural, not forced.

Consumable products that customers use up and reorder: coffee, supplements, wine, snacks, beauty products, pet food. Any product with a natural consumption cycle benefits from AI-timed reorder prompts.

AudienceTap runs on a separate number from your existing SMS platform. Klaviyo or Attentive handles promotional campaigns. AudienceTap handles transactional purchasing — reorders, drops, and cart recovery. Purchase data syncs to Klaviyo for segmentation.

Yes. Brands can attach loyalty credits, free shipping, discounts, or other incentives to replenishment drops. Some brands use incentives to encourage the first few reorders, then let the convenience of text-based purchasing carry the habit forward.

The system tracks consumption at the product and variant level, independently for each customer. If someone buys coffee and supplements, each product has its own reorder timing based on that customer's specific usage pattern. They'll receive separate prompts at the right time for each product.

Yes. Customers can reply to pause or delay their next reminder — for example, "remind me next week." This keeps the conversation going without pressure and gives the AI a signal to adjust future timing.