A branded portal for every customer
Give customers one place to manage their text-to-buy experience — orders, payment, shipping, referrals, and rewards. Fully branded for your store, with white-label options available.
14-day free trial | No contract | 500 free messaging credits
Sarah’s Dashboard
Glow Studio · VIP Member
12
Orders
840
Points
3
Referrals
Latest Order
DeliveredVitamin C Serum + Moisturizer
Feb 8 · $80.00
Rewards
840 / 1,000 points
Your referral link
glowstudio.com/r/sarah
Trusted by leading DTC brands
Everything customers need, one dashboard
Customers manage their entire text-to-buy experience without texting your team for help. Orders, payment, shipping, referrals, and rewards — all accessible in a branded portal.
Order History
Customers view every text-to-buy order — past purchases, order statuses, and full details — all in one place.
Payment Management
Update credit card info securely, anytime. No need to text support or wait for help — customers handle it themselves.
Shipping Address
Moved? Sending a gift? Customers update their delivery address on their own — changes apply to future orders immediately.
Referral Program
Each customer gets a unique referral page they can share. Track who they've referred, see referral history, and monitor rewards earned.
Rewards & Credits
View earned credits, reward balances, and redemption history. Customers see exactly what they've earned and what's available to spend.
Your brand, their experience
Every dashboard is branded for your store. Choose a standard hosted portal or go fully white-label on your own domain.
Standard Portal
Hosted on an AudienceTap subdomain with your logo, colors, and branding applied. Customers see a polished, on-brand experience from the moment they land on the page.
- Your logo and brand colors
- Hosted on yourbrand.audiencetap.com
- Available on every plan
White-Label Portal
Hosted on your own subdomain with zero AudienceTap branding. The portal looks and feels like part of your website — customers never know a third party is involved.
- Hosted on shop.yourbrand.com
- No AudienceTap branding visible
- Available on higher-tier plans
Text-to-buy is a commerce channel. Treat it like one.
When customers buy through text, they expect the same self-service experience they get from any online store. The dashboard delivers it — on your brand, without adding work for your team.
Fewer support requests
Customers update their own payment info, shipping address, and account details — without texting your team for help.
Stronger brand trust
The portal looks and feels like your store. Customers see your logo, your colors, and your domain — reinforcing that text-to-buy is a real commerce channel.
Referral growth on autopilot
Customers share their referral link directly from the dashboard. The easier it is to share, the more referrals you get.
Complete commerce experience
When you run text-to-buy, you're running a commerce channel. The dashboard gives customers the self-service experience they expect from any modern storefront.
Questions about the Customer Dashboard
Dashboard Features
Customers can view their full text-to-buy order history, update their credit card and shipping address, see their referral link and referral history, check reward and credit balances, and manage their account preferences. Everything they need to manage their text-to-buy experience is in one place.
Customers receive a secure link to their dashboard via text. They can also access it from their referral page or from links you include in post-purchase confirmation messages. No separate account creation or password is required — access is tied to their verified phone number.
The dashboard automatically reflects the features your brand uses. If you run a referral program, the referral section appears. If you offer rewards, the rewards section is visible. The branding — logo, colors, and styling — is fully customizable to match your store.
White-Label & Branding
The standard portal is hosted on an AudienceTap subdomain (e.g., yourbrand.audiencetap.com) and is fully branded with your logo and colors. The white-label option hosts the portal on your own subdomain (e.g., shop.yourbrand.com) with no AudienceTap branding visible — it looks and feels entirely like part of your website.
White-label setup involves pointing a subdomain from your domain to AudienceTap. Our team handles the configuration and SSL certificate. Once set up, the dashboard lives on your domain and your customers never see AudienceTap branding.
White-label is available on higher-tier plans. The standard branded portal — which already includes your logo, colors, and branding — is available on every plan. Contact our team to learn more about white-label options.
Security & Data
All payment data is processed and stored through Stripe. Credit card numbers are tokenized and never stored in plain text. When customers update their payment info through the dashboard, it goes directly through Stripe's secure infrastructure — the same standard used by major ecommerce platforms.
Yes. Customers can opt out of your text list at any time by replying STOP. Merchants can also remove customer data directly from AudienceTap. We comply with applicable data protection regulations.
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