Put your SMS marketing on autopilot
Build automated message flows that send the right text to the right customer at the right time. Welcome series, drip campaigns, post-purchase sequences, win-back flows — all running while you focus on your business.
14-day free trial | No contract | 500 free messaging credits
Welcome Series
Active · 3 steps
Trigger
New subscriber joins list
Wait
Send immediately
Send SMS
“Welcome! Here’s 15% off...”
Condition
Purchased within 3 days?
2,847
Enrolled
68%
Open rate
$12.4k
Revenue
Trusted by leading DTC brands
Build automations visually — no code required
The drag-and-drop flow builder lets you map out complete customer journeys. Connect triggers, logic branches, and actions on a visual canvas.
Drag-and-drop builder
Build complex flows visually. Drag triggers, logic, and actions onto the canvas — no code required.
- Visual canvas for mapping customer journeys
- Connect nodes to define the flow
- Edit any step without rebuilding
Conditional branching
Route customers down different paths based on their responses, attributes, purchase history, or segment.
- Branch on tags, segments, or responses
- Multiple paths per decision point
- Personalized journeys at scale
Data capture and surveys
Ask questions mid-flow and use the answers to personalize the journey. Multiple choice, open-ended, or both.
- Multiple choice or open-ended questions
- Save answers to contact attributes
- Branch based on responses
Time-based delays
Space messages over minutes, hours, or days. Build drip sequences that feel natural, not automated.
- Delay by minutes, hours, or days
- Drip campaigns with perfect pacing
- Sequences that feel conversational
Every automation your business needs
From the moment someone subscribes to the day you win them back — AudienceTap automations cover the full customer lifecycle.
Welcome Series
Greet new subscribers with a branded introduction sequence. Set expectations, share a first offer, and start the relationship on the right note.
Drip Campaigns
Send a sequence of messages over days or weeks. Educate, nurture, and convert with perfectly timed follow-ups.
Post-Purchase Flows
Thank customers, share tracking info, request reviews, and suggest complementary products — all automatically.
Win-Back Automations
Re-engage lapsed customers with targeted offers and reminders. Trigger flows based on purchase recency or inactivity.
Lead Nurturing
Guide prospects from signup to purchase with interaction-based messaging. Respond to what they do, not just when they signed up.
Auto Responses
Set up out-of-office messages, keyword-triggered replies, and instant responses that work while you sleep.
Four steps from trigger to conversion
Set a trigger
Choose what kicks off the flow — a new subscriber, a purchase, a keyword text, a form submission, or a date-based event.
Add logic and branches
Route customers down different paths based on their responses, tags, purchase history, or segment membership.
Choose your actions
Send a text, launch a Text-to-Buy campaign, capture survey data, apply a tag, add a delay, or hand off to another flow.
Optimize and iterate
Track open rates, click-throughs, and conversions at every step. Adjust timing, copy, and branching based on real data.
Powerful triggers, flexible actions
Start flows from any customer event. Fill them with any combination of messages, commerce, data capture, and routing.
Triggers
What starts the flow
Actions
What happens next
7.1%
Avg automation conversion rate
vs 0.07% for email automations
$1.95
Earnings per automated message
vs $0.13 for email
24/7
Always on
Flows run while you sleep
0
Manual steps required
Set it up once, it runs forever
Automations that sync with your existing stack
AudienceTap runs on its own dedicated number alongside your existing SMS platform. Automations sync with Shopify, Klaviyo, Stripe, and thousands of apps through Zapier.
Questions about Automations
Flow Builder
No. The visual flow builder is drag-and-drop. You pick triggers, add actions, and connect them visually. If you can draw a flowchart on a whiteboard, you can build an automation in AudienceTap.
Yes. You can branch based on customer responses, tags, segment membership, purchase history, or any contact attribute. Each branch can have its own sequence of messages, delays, and actions.
Add delay steps between messages to space them out over hours, days, or weeks. A welcome series might send a message immediately, another after 24 hours, and a third after 3 days. You control the timing for each step.
Triggers & Actions
New subscriber joins, keyword texts, form submissions, product purchases, order placements, tag changes, list changes, Shopify checkout opt-ins, date-based events, and QuickCart submissions. You can combine multiple triggers for the same flow.
Yes. Any automation can include a Text-to-Buy action, letting you sell products directly inside an automated flow. Combine a post-purchase trigger with a complementary product offer for automatic order bumps.
Yes. Data capture steps let you ask questions mid-flow — multiple choice or open-ended. Answers are saved to contact attributes and can be used for branching, segmentation, or personalization in future messages.
Getting Started
Yes. The visual flow builder and all triggers and actions are available on every AudienceTap plan. There are no limits on the number of automations you can create.
Yes. Our onboarding team will help you recreate your existing automations in AudienceTap during your free setup call. Most merchants are fully migrated within a day.
AudienceTap runs on its own dedicated number alongside your existing Klaviyo, Postscript, or Attentive setup. Automations in AudienceTap handle transactional and engagement flows without conflicting with your campaign sends.
Ready to see if AudienceTap is right for you?
Try a live demo on your phone
Enter your number to experience a Text-to-Buy flow firsthand.
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