Text-to-Buy Campaign Setup Guide

Text-to-Buy Campaign Set Up Guide

1. Log in to Your Account

• Access the platform and log in with your credentials.

2. Navigate to the Send Section

• Select "Text-to-Buy".

3. Choose Campaign Type

• Select either a Manual or Automatic campaign.

4. Create Your Campaign

• Enter the campaign title.
• Select the products, set prices, and determine shipping fees.

5. Craft Campaign Messages

• Create engaging and personalized messages.
  • Include personalized tags and emojis.
  • Review and refine the product descriptions.
• Simplify the purchase process:
  • Allow customers to purchase by replying with a quantity or a simple "Yes".
  • Ensure purchase options are accurate.

6. Determine other purchase options

• Set quantity limits, if any, delivery method, and if you'd like to have a confirm order step for your customers to ensure shipping address is correct
• Craft an order complete message - using tags such as {{Subscriber.address}} and {{subscriber.first_name}}.

7. Manage Out-of-Stock Messages

• Customize or select an "Out of Stock" message.
• Optionally, set up a Spill Over Campaign .

8. Post-Purchase Communication

• Include email receipts and confirmation emails.
• Set up post-purchase offers where you can send an automated Text-to-Buy campaign later in the day or immediately after initial purchase of similar products your recipients may also liked to purchase.
• Tag customers to track who purchased the product for future campaigns.

8. Select Recipients and Schedule

• Choose the recipients:
  • Entire text list or a segment (e.g., Loyal Shoppers, Seasonal Buyers).
• Decide when to send the campaign:
  • Send immediately or schedule for a later date.
• A reminder text is recommended for those who have no purchased right away
• Prevent new orders after a certain time and date by setting a campaign expiration date.