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General Settings

Manually Adding Products into AudienceTap

July 2, 2024

Table of contents


Manually adding products in Audience Tap involves several steps and considerations, depending on the type of product being added. 

Product Types

  1. Physical Goods: Items like bags of coffee, books, etc., which require shipping.
  2. Digital Products: Files or collections of files, such as audiobooks, PDFs, or video courses, delivered digitally.
  3. Donations/Tip Jars: Used for non-profits or churches to collect donations without providing a product in return.


Steps to Manually Add Products

  1. Navigate to Products Section:
    • Access the products page within Commerce drop down.
  2. Select Product Type:
    • Choose whether the product is a physical good, digital product, or a donation.
  3. Fill in Product Details:
    • Image: Upload an image of the product.
    • SKU/Reference ID: Optionally, add a SKU or reference ID.
    • Customize or add unit type/product noun
    • Product Description: Add a description for the product (helps in receipts and detailed views).
    • Pricing: Set the price of the product. For digital products, you can allow customers to set their own price within a specified range.
    • Sales Tax: Indicate if sales tax should be applied. The system will calculate sales tax based on predefined rules.
    • Inventory: Specify if inventory levels should be tracked and input the starting quantity.
  4. Shipping Details for Physical Goods:
    • Product Weight: Enter the product weight for shipping calculations.
    • Ship Station Integration: If using Ship Station, this helps in label printing and shipping cost calculations.
  5. Post-Purchase Actions:
    • Tags: Optionally add tags to track customers who purchase the product.
    • Subscriptions: If integrated with Stripe, you can set up subscriptions to automatically enroll customers after purchase.
  6. Variants:
    • If the product has different versions (e.g., sizes, colors), set up variants with specific details like price, SKU, inventory levels, and images.
  7. Save the Product:
    • Ensure all details are correct and save the product.

Additional Notes

  • Quick Carts and Text-to-Buy Campaigns: Products can be added to these for easier purchasing options.
  • Integrations with Shopify and BigCommerce: If using these platforms, products are managed there, and Audience Tap pulls the product catalog and inventory data.
  • Receipts and Order Handling: Shopify and BigCommerce handle receipts and orders, while Audience Tap does so for non-integrated products.

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